(403) 690-7892

Get in Touch
White arrow pointing diagonally up and to the right, centered on a dark green circular background. TrueWest Homes

(403) 690-7892

Get in Touch
A simple black arrow pointing diagonally upward to the right, set against a plain white background. TrueWest Homes

Privacy Policy

TRUEWEST HOMES PRIVACY POLICY

  1. Introduction

Welcome to TrueWest Homes (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

  1. Information We Collect

We collect personal information that you provide to us directly and information that is collected automatically when you use our services.

2.1 Personal Information You Provide

  • Contact Information: Name, address, phone number, and email address.
  • Service Information: Details about the building services you request.
  • Payment Information: Credit card details and billing information.

2.2 Information Collected Automatically

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website.
  • Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
  1. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To deliver the building services you request.
  • To Communicate: To contact you regarding your service requests, appointments, and special offers.
  • To Improve Our Services: To analyze and improve our website and services.
  • For Marketing: To send promotional materials and newsletters, if you have opted in to receive them.
  1. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services.
  • Legal Requirements: If required by law or to protect our rights.
  1. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Update Your Information: Correct any inaccuracies in your personal information.
  • Delete Your Information: Request the deletion of your personal information.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at invoices@truewesthomes.ca.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

TrueWest Homes
154 Fyffe Rd SE
tanner@truewesthomes.ca
403-690-7892

Thank you for choosing TrueWest Homes. We value your privacy and trust.